Returns and exchanges

Returns 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Personalized gloves can not be accepted for a refund unless it was a mistake on our part. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@gomettagk.com  

Exchanges (if applicable) 
We understand that different gloves fit in different ways. If the fit on your glove is not how you wanted it or doesn't feel comfortable, then we will gladly exchange it for a size that will feel better. If the gloves that you receive are defective or damaged, just email us and we can try and fix the problem as soon as possible.   email at

info@gomettagk.com

and send your item to:

Gometta Sports
3417 Hickory Bend Trail
McKinney TX 75071
United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to:
Gometta Sports
3417 Hickory Bend Trail
McKinney TX 75071
United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.